Hilton Head, S.C. – Hilton Head Regional Healthcare announced today that two team members have been honored by Tenet Healthcare as part of its annual recognition program. These individuals were named “Tenet Heroes” for their incredible contributions in 2020.

The Tenet Heroes program celebrates those individuals who make a meaningful impact within their respective communities that goes above and beyond their daily job responsibilities. Nominated by fellow colleagues, Tenet Heroes exemplify the company’s core values and key tenets of its Community Built on Care.

 

 

 

 

 

Across the Hilton Head Regional Healthcare System, the following team members received this prestigious recognition.

• Diane Osterman, Director of Emergency Services, Hilton Head Hospital
• Carlye Gilbert, Market Infection Preventionist, Coastal Carolina Hospital

“These remarkable individuals have inspired us through their actions to make a positive and meaningful difference in our community,” said Jeremy Clark, Market Chief Executive Officer of Hilton Head Regional Healthcare. “We are grateful for their efforts, selfless nature and commitment to compassionate care particularly throughout the COIVD-19 pandemic, and we are proud to work alongside them.”

Osterman was nominated because of her commitment to lead-by-example. Since the start of the pandemic, she has been side-by-side with colleagues and physicians in the Emergency Department, keeping them energized and motivated to continue providing high quality care and excellent service in the safest possible environment. Osterman’s consistently calm, reassuring demeanor and active communication with colleagues provide them with the knowledge and tools to perform their jobs successfully.

“So many employees have done so much to support healthcare this past year, from direct patient care employees to those who support us ‘behind the scenes’,” said Diane Osterman. “I was supported by a great team this past year that enabled me to do my part for the organization. It was an honor to be recognized by my colleagues to receive a prestigious award. I was surprised and very humbled. My family was very proud. I’m glad I was able to share this moment with them.”

Each year, a smaller group of nominees are inducted into the Tenet Heroes’ Hall of Fame, the Company’s most prestigious honor for employees. This year, a total of 24 individuals were named to The Hall of Fame, to include Gilbert. Gilbert was recognized as a Tenet Hero and Hall of Fame winner for her can-do attitude and tireless work ethic. Gilbert has become a trusted resource for her colleagues and community. Throughout the COVID-19 pandemic, Gilbert has committed herself to avid research and continued education. She has been a driving force in the development of COVID-19 screening, testing and tracing protocols. Coastal Carolina Hospital has been a multi-time recipient of numerous Zero Harm Awards from the South Carolina Hospital Association, thanks in large part to Gilbert’s attention to detail when developing, leading and executing processes to prevent hospital-acquired infections.

“It is an honor to serve my peers, patients and community as the Infection Preventionist,” said Carlye Gilbert. “Helping to give a calm, consistent, well-informed message to our staff and community was the focus of our amazing leadership and I am forever grateful to them for trusting me with this opportunity. Working as a nurse with Tenet for more than 20 years and at Coastal Carolina Hospital for six years, I was completely shocked to receive this award. This year has been the most challenging and I credit my son, my husband, my parents and my hospital leaders for propelling me forward, advocating for me, and making me slow down, even when I didn’t want to. It is important to take care of yourself, otherwise you will not have anything to give to others. I love what I do!”