For more information about insurance plans or other benefits, please call the Patient Financial Services department at 843-689-8212.
Updated 01.2010

HHRMC has contracts with the following insurance providers. Please check the insurance provider's website for a complete list of subscribers. 



Hilton Head Hospital
Bluffton-Okatie Outpatient Center (Laboratory, Radiology, Rehabilitation Services) 

Insurance Provider 



Listing updated January 2010

Ambulatory Surgery Center (Bluffton-Okatie Outpatient Center) 

Insurance Provider: 

  • Aetna
  • Blue Cross Blue Shield of South Carolina - PAR Indemnity
  • Blue Cross Blue Shield of South Carolina - Preferred Blue/PPO
  • Blue Cross Of South Carolina - State PPO
  • Blue Choice Healthplan of South Carolina
  • MedCost 
  • Medical Savings Insurance (MSI) PPO
  • United Healthcare PPO
  • Tricare

Urgent Care Center (Bluffton-Okatie Outpatient Center) Insurance Provider:

  • Aetna
  • Blue Choice Healthplan of South Carolina
  • Instil Health Insurance-MCR ADV Prgm
  • United Healthcare

If You Have Health Insurance

We will need a copy of your insurance card, driver’s license and or photo identification. We also may need the insurance forms which are supplied by your employer or the insurance company. All patients should familiarize themselves with the terms of their insurance company. This will help with understanding the hospital’s billing procedures and charges.


If You Are a Member of an HMO or PPO

Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan’s requirements are not followed, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your healthcare plan; if so, their services may not be covered.


If You Are Covered by Medicare

We will need a copy of your Medicare card to verify your eligibility and process your Medicare claim. You should be aware that the Medicare Program specifically excludes payment for certain items and services such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations, take-home medications, and others. Deductibles and co-payments also are the responsibility of the patient.


If You Are Covered by Medicaid

We will need a copy of your Medicaid card. Medicaid also has payment limitations on a number of services and items. Co-payments are the responsibility of the patient.


If You Do Not Have Insurance

A representative from the Patient Accounting Department will discuss financial arrangements with you. A hospital representative, who is also a representative of the Division of Family Services, is available to assist you in applying for Medicaid or other government assistance programs.